For added professionalism, and to give you more control, we recommend that you use your own nameservers and mail servers for domains that you host within your reseller account.
This means that you will add nameservers in the form ns1.yourdomain.com.au and ns2.yourdomain.com.au.
Configuring Nameservers
Adding nameservers for your reseller account requires two parts:
- Adding 'A' records to your domain's zone within WHM
- Adding 'glue' to the DNS records at your domain registrar
Before proceeding, please be sure that you have added your own domain name (or, at least, the domain name you wish to use for your nameservers) to your reseller account.
Adding 'A' Records
This will add a series of subdomains to your domain name to handle primary nameserver, secondary nameserver and secondary mailserver.
Follow these steps:
- Login to WHM using the username and password you have been provided
- Go to DNS Functions > Edit DNS Zone and choose your domain name
- Add new entries as follows, then save:
ns1 14400 IN A 13.238.10.11 ns2 14400 IN A 119.9.52.25 mx2 14400 IN A 119.9.52.25
Note: The 'mx2' record should be included if you wish to configure secondary mail servers for your domains.
Adding Glue
The process for adding "glue" changes from registrar to registrar. You may find your registrar refers to this as configuring "child nameservers".
Effectively, you need to login to your domain registrar and add the nameservers "ns1" and "ns2" to your domain name, and be able to specify an IP address for each nameserver. If you're unable to find an interface to do this, contact your registrar and ask for assistance.
The IP addresses to use are:
ns1 13.238.10.11 ns2 119.9.52.25
Be sure to copy-paste these IP addresses to minimise mistakes.
After undertaking both of the above steps, you should be able to use the nameservers immediately.
To assist with diagnosing DNS problems, try http://www.intodns.com/.
