Before You Start
- You need to know the name of your domain (e.g. yourdomain.com.au ), email address (e.g. yourname@example.com.au) and email account password.
- Your iPhone/iPad needs to have a data plan with your telephone carrier (or, be connected via WiFi) and be able to access the internet - test this first by opening a web page
- If you are also checking this email account from another computer, that computer should either be using "IMAP", or, if it's using "POP3", also be configured to "Leave emails on server" — otherwise your iPhone/iPad will only show emails that haven't yet been downloaded by your other computer
Adding An Email Account
- Go to Settings > Mail > Accounts
- Tap "Add Account"
- Tap "Other" then "Add Mail Account"
- Enter New Account information:
- Name: Your name as you want it to appear when somebody receives an email from you
- Address: Enter your full email address
- Password: Enter your email account password
- Description: Enter a descriptive name for this account, such as your email address
- Tap "Next"
- Next, for the server type, tap "IMAP"
- Enter Incoming Mail Server details:
- Host Name: Enter "mail." followed by your domain name, e.g. mail.yourdomain.com.au
- User Name: Enter your full email address
- Password: This should already be filled out with the one you entered earlier
- Enter Outgoing Mail Server details:
- Enter the same Outgoing Mail Server/SMTP details as you did for Incoming Mail Server, including the password.
- Tap "Next" / "Save"
- "Cannot Verify Server Identity" may display on the screen - tap "Continue"
- Tap "Next" / "Save"
- You may receive an error "account verification failed" and a warning that the account may "not be able to send or receive emails", just tap "Next" again
- In the mail settings, tap back into the account you just created, scroll down to the Outgoing Mail Server section, and tap "SMTP"
- Select the hostname you previously entered yourdomain.com, and:
- Set it to "On"
- Hostname: Enter "mail." followed by your domain name, e.g. mail.yourdomain.com.au
- Username: Your email address (Please note this cannot be left blank)
- Password: Your password (Please note this cannot be left blank)
- Set Use SSL to "on" (if it isn't already)
- Authentication should say "Password"
- Set the Server Port to 465 (instead of 25)
- Tap "Done"
On the home screen, tap "Mail" to view your email.
